CEN Programs and Projects Manager
About CEN
At the Center for Excellence in Nonprofits (CEN), we believe that leadership is critical to the success of the nonprofit organizations in this community. We are committed to building strong relationships with our nonprofit colleagues, fully understanding their challenges, providing access to exceptional resources to meet their needs, and connecting nonprofit and community leaders in ways that strengthen all of us.
Guided by our commitment to inclusion, diversity, equity, access and, liberation (IDEAL), we strive to engage and support all nonprofit professionals through continued learning and authentic community-building. Each of our programs is designed to foster a safe and open space where everyone has a seat at the table and participants can explore opportunities to deepen their work and gain new resources.
Guided by our commitment to inclusion, diversity, equity, access and, liberation (IDEAL), we strive to engage and support all nonprofit professionals through continued learning and authentic community-building. Each of our programs is designed to foster a safe and open space where everyone has a seat at the table and participants can explore opportunities to deepen their work and gain new resources.
CEN’s vision is a powerful, vibrant, and effective nonprofit community. We enable leaders to learn and implement the best practices of management and governance in their organizations for the betterment of the communities they serve.
Our mission is to improve the long-term sustainability of nonprofit leaders and organizations by offering the highest quality programs, consultation, training, and community-building networks.
Inclusion: CEN believes it is a universal human right. Inclusion moves beyond diversity and toward creating an equitable environment, where the richness of ideas, backgrounds, and perspectives is harnessed. It is the act of creating space where each person is authentically valued, respected, and supported.
Diversity: Our different identities such as age, race, ethnicity, gender, socio-economic status, physical/mental ability, sexual orientation, spiritual practice/beliefs, employment status, geographic location, or other characteristics.
Equity: When a person or group receives the unique opportunities needed to reduce or eliminate barriers, equity is demonstrated. It is a process that begins by acknowledging an unequal starting place and works to correct and address imbalance. Equity ensures that people have the opportunity to grow, contribute, and develop, regardless of their identity.
Access: Also referred to as accessibility, this refers to the equitable right, engagement, or entry for everyone, regardless of human ability and experience. For organizations, it refers to how they encompass and celebrate characteristics and talents that each individual brings. It is about representation for all.
Liberation: The gaining of equal rights or full social or economic opportunities for a particular group, including the protection from abuse or exploitation. It is ultimately freedom from oppression, allowing one to be their whole self.
As the established local resource for information on nonprofit leadership and governance, CEN works closely with nonprofit organizations throughout Silicon Valley and beyond and supports a diverse group of chief executives, emerging leaders, and board members. We strive to develop strong community partnerships and offer programs that are intentionally designed to serve all levels of nonprofit professionals with varying backgrounds, passions, and goals.
Diversity: Our different identities such as age, race, ethnicity, gender, socio-economic status, physical/mental ability, sexual orientation, spiritual practice/beliefs, employment status, geographic location, or other characteristics.
Equity: When a person or group receives the unique opportunities needed to reduce or eliminate barriers, equity is demonstrated. It is a process that begins by acknowledging an unequal starting place and works to correct and address imbalance. Equity ensures that people have the opportunity to grow, contribute, and develop, regardless of their identity.
Access: Also referred to as accessibility, this refers to the equitable right, engagement, or entry for everyone, regardless of human ability and experience. For organizations, it refers to how they encompass and celebrate characteristics and talents that each individual brings. It is about representation for all.
Liberation: The gaining of equal rights or full social or economic opportunities for a particular group, including the protection from abuse or exploitation. It is ultimately freedom from oppression, allowing one to be their whole self.
As the established local resource for information on nonprofit leadership and governance, CEN works closely with nonprofit organizations throughout Silicon Valley and beyond and supports a diverse group of chief executives, emerging leaders, and board members. We strive to develop strong community partnerships and offer programs that are intentionally designed to serve all levels of nonprofit professionals with varying backgrounds, passions, and goals.
Job Description
Are you looking for an opportunity to support your community and engage with local nonprofits while helping CEN deliver critical programs? As our new Programs and Projects Manager, you'll work closely with our team to schedule and support all CEN training opportunities. You will experience a rewarding and professional working environment committed to recognizing the value of staff's growth, ideas, and talents. Staff also enjoy access to our training and professional development programs at no cost. This is your opportunity to join an organization that is dedicated to supporting current and future nonprofit leaders and building a strong and equitable community. The CEN Programs and Projects Manager will play a key role in delivery of our critical nonprofit resources and training. Reporting to the Associate Director of Operations and Project Management, this role will be responsible for providing training session support and administrative management for all programmatic activities, including scheduling, resource management, and client services.
This position is part-time, non-exempt, (approximately 20hrs/week, with the possibility of more hours during event or program launch times) and offers a hybrid (approximately 2 days in office per week) work-model. The starting hourly rate is offered at $24 - $28, depending on experience.
This position is part-time, non-exempt, (approximately 20hrs/week, with the possibility of more hours during event or program launch times) and offers a hybrid (approximately 2 days in office per week) work-model. The starting hourly rate is offered at $24 - $28, depending on experience.
The Programs and Projects Manager Duties Include:
Client Relations
Program Management
Administrative & Office Management
Other
- Deliver excellent customer service for all programming and membership via phone, email, and in-person sessions
- Effectively balance, organize, and maintain multiple client relationships simultaneously with a high level of customer service while demonstrating cultural responsiveness and IDEAL principles in doing so
Program Management
- General administrative management for programs, including registration management, registrant and member tracking, and participant reminder and followup emails for all programs
- Manage CEN program calendar(s) with limited consultation and oversee CEN program scheduling and logistics, including setup of Zoom links and SurveyMonkey surveys for each program
- Synchronize website with programs calendar and member list
- Act as a “second” and support to the lead trainer in workshops and other CEN offerings (when needed)
- Compose and draft presentations and course handouts; perform editing and fact checking when needed
- Perform outreach to increase awareness of CEN's programming and membership opportunities
- Compose and draft documents and correspondence to support program logistics and outreach
Administrative & Office Management
- Support in managing and tracking programs/projects in CEN's project management software, ClickUp
- Maintain clean contact/program records to support effective data analysis
- Create reports and spreadsheets which may utilize specialized software and systems
- Process office mail, including depositing checks received (via remote deposit)
- Serve as the point of contact for vendors and troubleshoot challenges that arise within the physical office space
Other
- Complete special projects as assigned
- Participate in at least three special events during non-business hours
Skills and Qualifications:
- Three or more years of nonprofit program experience (in administrative or program support role), or a combination of education and relevant experience
- High proficiency in understanding calendar management, and attention to detail
- Strong communication skills, both written and oral
- Strong cultural responsiveness
- Ability to work with a wide variety of backgrounds and personalities at all levels within an organization
- Supports a teamwork-focused approach and can contribute to a flexible work environment
- Ability to work independently
- Demonstrated ability to prioritize and follow through on multiple tasks/projects
- Advanced/high proficiency with Windows and Microsoft Office Suite
Preferred Skills Include:
- Experience working in database and/or project management softwares
- Familiarity working with Google Ads
- Passion for and knowledge of leadership development and nonprofit management leading practices
- Bilingual proficiency
To Apply
CEN is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Consistent with its obligations under the law, CEN will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
Please submit a thoughtful cover letter and resume via email to: [email protected]
Note that applications without a cover letter will not be considered.
We respectfully ask that phone inquiries be limited to candidates requesting ADA accommodations (call 650.517.5855 or email [email protected])
Please submit a thoughtful cover letter and resume via email to: [email protected]
Note that applications without a cover letter will not be considered.
We respectfully ask that phone inquiries be limited to candidates requesting ADA accommodations (call 650.517.5855 or email [email protected])
